Contact
Get in touch.
One page, every door. Pick the channel that fits — we’ll take it from there.
Email us
General
contact@lancedhq.com
Questions, partnerships, press — anything that doesn't fit elsewhere.
Support
support@lancedhq.com
Help with your account, billing or using the platform.
Privacy
privacy@lancedhq.com
Data requests, GDPR questions and privacy concerns.
Security
security@lancedhq.com
Report a vulnerability or security incident.
Support & demos
In-app chat
Signed in? Chat with us directly inside the app — the fastest way to reach the team. Companies on paid plans unlock additional contact channels and priority support; for artists we aim to answer within 5 working days.
Open the appReport a bug
Found an issue? Our bug reporting system is on its way — until then, email support@lancedhq.com with what happened and where, and we’ll pick it up.
Book a demo
For companies, agencies and studios: see Lanced Business in a 30-minute walkthrough with our team.