Security

The security measures and organisational practices we use to protect the Lanced platform and the data people trust us with. We publish only what we actually do — we hold no security certifications and make no claims to any.

EU hosting

Production runs on managed cloud infrastructure in Amsterdam, the Netherlands. The managed PostgreSQL database holds every record; object storage holds every file and is pinned to EU jurisdiction by default.

No self-operated hardware

We do not operate our own physical servers or data centres. Infrastructure security is delegated to providers under data processing agreements — see the Sub-Processor Register.

Restricted database role

The API connects to the database as a restricted role without superuser rights and refuses to start unless that is the case. A separate maintenance role is reserved for scheduled jobs.

For the complete picture, read our Security, Privacy & Data Handling Statement. Found a potential vulnerability? Email privacy@lancedhq.com with the details and we'll get back to you.